They are annoying and they can ruin your day: cheaters suck. We know. Today we're here to tell you what we're doing about it.
As Hunt's player base continues to increase, more
cheat developers have started creating “tools" – aka cheats – for our game. We
know exactly how frustrating encountering one of these cheats can be. So first
thing's first: what should you do if you think you've encountered one of them?
How
to Report a Cheater in Hunt
There are two main ways to report a player for
cheating. Take your pick:
-
Select "Report player" on the death
screen.
-
Send a ticket to https://huntshowdown.kayako.com/,
and select the "Report Misconduct" category.
What
Happens After I've Reported a Cheater?
Once you're reported a player for cheating, several
things happen, depending on which method you've used.
Reports sent to us via the death screen “Report
Player" function include information about the kill (for example, whether it
was a headshot, whether it came through a wall, what the distance from the
killer was). This report is permanently attached to the profile of the player you
reported. Don't worry about troll-report however – the main purpose of saving
this evidence is to track the bigger picture if an account is being reported
frequently. Players who are reported frequently are then monitored, and where
appropriate, we will request that Easy Anti-Cheat investigate further.
When we receive a report via Kayako, we take a look
at the reported player's statistics, match history, and in-game reports, and follow
up by requesting an investigation from Easy Anti-Cheat.
How
Does Easy Anti-Cheat Investigate Cheaters?
First, Easy Anti-Cheat assigns an Analyst to the
case to review the available data. The details of these investigations are not
publically available for two reasons: player privacy and in order ensure that
cheat developers do not obtain details about the process that might help them
write more advanced cheats.
If Easy Anti-Cheat can verify use of a third-party
application that could provide an unfair advantage over other Hunters, they
will permanently ban the offending account. Bans for cheating are always
definitive. We have a zero-tolerance policy for cheaters.
Why
won't you give me details about the investigation results?!
Unfortunately, we cannot share any of the details of the investigation with the reporter or the
reported for the reasons mentioned above.
We know this can be frustrating, but we hope that understanding the process
behind that policy will make it a little easier to understand.
A few numbers from the last few months:
-
January: 430 players banned
-
February: 443 players banned
- March: 566 players banned
Goodbye,
Cheaters
Playing Hunt: Showdown should be fun, and it should
be fair. We take the fight against cheating seriously, and we will continue to
refine our anti-cheat measures to stop cheaters from ruining the fun.
+++
Don't own Hunt yet? Get a copy for PC on Steam or
in the Crytek
store, for Xbox in the Microsoft
Store, and for PS4 in the PlayStation
Store.
Still have
questions? Stop by our social media channels and let us know:
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